Market Research

Find out what requirements your potential customers have for your product or service. Do a market survey!

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What does the customer journey look like?

Because you want to know when you turn a prospect into a customer. And what that customer expects from you. The best way to find out is a market survey. What choices does your target audience make? And why?

We ask the customer.

We do this with a questionnaire (digital or telephone), an in-depth interview with key prospects and customers or with a regular customer panel. This allows you to move with the changing needs of the market.

Customer Satisfaction Survey

Good idea: Ask customers regularly what they like about your business and what you can improve. You always have to do that yourself. Supplemented by statistically based research. Then you get a good overview.


What does the market think of your offering?

We have a wide range of services to conduct market and customer satisfaction surveys. This starts with electronic surveys and goes through our call center to qualitative interviews.

HQ & Academy

Saturn Street 60/71
2516 AH The Hague
Tel: (070) 222 38 80


Customer Factory B.V.
Chamber of Commerce: 66789060
VAT: 856698076B01
Part of:
High Attention Group B.V.

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